Daily Life / Merida Emergency Numbers

Merida Emergency Numbers

Merida Emergency Numbers

18 July 2017 Daily Life 24

Awhile ago, friends of ours had a medical emergency in the middle of the night and didn't know who to call. We ourselves have needed to report something unusual on the street (in our case, an alarm system that refused to shut down) and didn't know how to contact the police. The number in our Paginas Amarillos (Yellow Pages) wasn't correct. And frankly, even when we are not rushed or in a panic, we find the Paginas Amarillos puzzling at best. When you are hurt or in trouble or just plain annoyed, but you don't know the language, information you may need is a lot harder to find.

Yucatan Living has made up an infographic for your reference. You can download it HERE. The download is free, just like the website. Keep it handy in case of an emergency. Keep one in your book or in your car or on your refrigerator. And if you can't find one when you need one, come to the website and we'll keep the numbers here for you too:

General Emergency: 911 from any phone

Red Cross (Cruz Roja) Ambulance: 924-9813 (free ambulance)

Green Angels Roadside Assistance: 078

Ayuntatel (Merida Citizen's Line): 924-4000 or 070

Merida Police Department: 942-0070

Merida Fire Department: 924-9242 or 923-2971


TaxiMetro: 928-3039 FUTV or 167-2777 Radio taxímetro de Yucatán

Taxi Santa Ana (24 hours): 924- 2320

UBER in Merida


CMA Hospital: Calle 54 y Perez Ponce, (near WalMart) – 926-2111

CEM Hospital: Calle 60 and Ave. Colon (near Hyatt Hotel) – 920-4040

Star Medica Hospital: Calle 26 #199 x 15, Fracc. Altabrisa (near Altabrisa shopping center) 999-930-2880 (ext. 5 for emergencies)

Clinica de Merida Hospital: Ave. Itzaes, (near the Donde circle) 999-920-3914

Alfa Ambulance Service (serves Star Medica): 924‐1322

Sami Ambulance Service (serves Star Medica): 925‐2056

Alcoholics Anonymous in Merida (in English): aameridamexico.weebly.com/

Tony or Nelson from Planned Pethood:
Jose or Sandra from Pets & Company: 044-999-148-5291
Animal Rescue: AFAD – 044-999-947-6319 or 044-999-152-0949 (both cell phones)


CFE (Electricity): 071

JAPAY (Water): 930-3450

Telmex (Phone): 01-800-123-0000


Emergency land line: 911

Emergency on cell phone: 911

Fire Department: 116 or 969-935-0130

Cruz Roja/ Red Cross Ambulance: 969-935-1624

Police: 969-935-0026

Taxi: 969-935-0198

Green Angels (Emergency Road Service): 078

Ayuntamiento/City Hall: 969-103-6000

Centro de Salud (Health Center): 969-935-0053

Centro Medico Americano (Medical Services): 969-935-0769

Vets Akita: 969-935-2547

Centro Clínico Veterinario: 01-969-103-0136

CFE (Electricity): 071

Smapap (Water): 969-935-0134

Telmex: 01800-123-0000

As always, we welcome your comments. If you have any numbers you think should be added to this list, let us know.


  • Working Gringos 5 years ago

    Mary Lou, our new website design, which is in the works, will have dates. Stay tuned!!

  • Mary Lou Martin 5 years ago

    It would be so helpful if you could put a "last updated" note on all your articles.

    Is this the most current list, as per your comment above?

    Thanks for a wonderful publication.

  • Working Gringos 5 years ago

    We are actually checking them right now. They will be updated by the time you get here!

  • Ewker Walker 5 years ago

    Just checking to see if all of the numbers above are still good. We will be there in February. Thanks.

  • Sara Lowry 5 years ago

    Can you direct me in the right direction to complain about the roads in Celestun. I live at the Condo Resort of Playa Maya Condominiums and just recently the Resort and Ximim paid to fix the road from the Army base to our Resorts. From the village to the Army base is absolutely terrible. Both of us bring a lot of business to Celestun. Tourist are very disappointed at the condition of not only the village but the road which is Calle 12. The road into the village and the return has large pot holes, very hard on a vehicle when you are not familar with the road. We have asked and pleaded with the local Mayor and she does nothing to fix the roads.
    This is the second time we have paid personally to fix the road.

  • Jose A Herrera 5 years ago

    Excellent information...I am fully bilingual and gladly offer help to anyone who may need a translation.

  • Working Gringos 6 years ago

    Why, thank you John!! Don't mind if we do :-)

  • John Sellhorn 6 years ago

    Absolutely brilliant. Take a well earned bow once again.

  • Working Gringos 6 years ago

    Yes, David, it is current!

  • David Gostnell 6 years ago

    This is valuable information. I notice it was posted in 2007. Is it current?

  • Amy 7 years ago

    Who is a good doctor to go to when you have, um, stomach issues? Is there anyone near the Centro?

(0 to 11 comments)Next »

Post Comment

Yucatan Living Newsletter

* indicates required
Yucatan Living All Rights Reserved © 2020 | Managed by Andérrez Design - Founded 2005 by the Fields Advertise with YL