LIVING / Merida Emergency Numbers

Merida Emergency Numbers

Merida Emergency Numbers

18 July 2017 LIVING 24

Awhile ago, friends of ours had a medical emergency in the middle of the night and had no idea who to call. We ourselves have needed to report something unusual on the street (in our case, an alarm system that refused to shut down) and did not know how to contact the police. The number in our Paginas Amarillos (Yellow Pages) wasn’t correct. And frankly, even when we are not rushed or in a panic, we find the Paginas Amarillos puzzling at best. When you are hurt or in trouble or just plain annoyed, but you don’t know the language, information you may need is a lot harder to find.

So here are the emergency numbers you might need to know!


General Emergency: 113

Red Cross (Cruz Roja) Ambulance: 065 or 924-9813 (free ambulance)

Green Angels Roadside Assistance: 983-1184

Ayuntatel (Merida Citizen's Line): 924-4000 or 070

Merida Police Department: 942-0060

Merida Fire Department: 924-9242 or 923-2971

TaxiMetro: 982-7575

Taxi Santa Ana (24 hours): 928-5600

English speaking Taxi Drivers:

  • Simon at 999-241-8917
  • Mario at 999-353-1724
  • Roberto Lara at 999-960-1746

Where To Catch the Bus in Merida and How To Take The Bus

CMA Hospital: Calle 54 y Perez Ponce, (near WalMart) – 926-2111

CEM Hospital: Calle 60 and Ave. Colon (near Hyatt Hotel) – 920-4040

Star Medica Hospital: Calle 26 #199 x 15, Fracc. Altabrisa (near Altabrisa shopping center) 999-930-2880 (ext. 5 for emergencies)

Clinica de Merida Hospital: Ave. Itzaes, (near the Donde circle) 999-925-4508 (they have their own ambulance service)

Doctor Who Makes House Calls: Dr Rebas at 999 172-4772 (Speaks English. Charges $500 pesos)

Alfa Ambulance Service (serves Star Medica) ‐ 924‐1322

Sami Ambulance Service (serves Star Medica)‐ 925‐4048

Official Translator in Merida: Pilla Marcin de Azarcoya, (999) 944-9517 or (999) 920-2011

Alcoholics Anonymous in Merida (in English):

24-Hour Vets:
Tony or Nelson – 044-999-156-9806
Jose or Sandra – 044-999-900-9445
Animal Rescue: AFAD – 044-999-947-6319 or 044-999-152-0949 (both cel phones)

CFE (Electricity): 071

JAPAY (Water): 930-3450

Telmex (Phone): 01-800-123-0000


Emergency on cell phone (Telcel): 113

Fire Department: 116 or 969 935-0130

Cruz Roja/ Red Cross Ambulance: 969 935-1624

Police: 969 935-0026

Taxi: 969 935-0198

Green Angels (Emergency Road Service): 078

Ayuntamiento/City Hall: (969) 103-6000

Centro de Salud (Health Center): 969-935-0053

Centro Medico Americano (Medical Services): 969-935-0769

Vets Akita: 969 935 2547

CFE (Electricity): 071

Smapap (Water): 969 935 3669

Telmex: 01-800-123-0000

As always, we welcome your comments. If you have any numbers you think should be added to this list, let us know.


  • Amy 9 years ago

    Who is a good doctor to go to when you have, um, stomach issues? Is there anyone near the Centro?

  • Working Gringos 10 years ago

    Ginny, you can pick up a copy of the Guide to Yucatan Living which has a list of emergency numbers for the beach area. If you want to take a look at it, this article has a link to a PDF too!

  • Ginny Swan 10 years ago

    Does anyone know if there is an equivalent list of emergency numbers available for the Chelem/Chuburna area? We are coming down for our first extended stay and my husband has Diabetes. I'd just like to know who to call locally if I really need to. Thanks :)

  • Gabriel Azcorra 14 years ago

    Hi, I'd like to add to the Emergency Numbers.

    Radiografias en su Domicilio (At Home X-rays): (999) 943-3036 or (999) 235-6730

    We have a Portable X-Ray Service at very low cost. It's safe and has excellent quality. English spoken. We will go to the beach and hotels, too.

  • Lorena Pacheco 16 years ago

    Thanks a lot for your helpful information and thanks a lot for the emergency numbers. It's so great to have them when needed!

  • Joseph 16 years ago

    It's "zipizapE", and it just means "Noisy fight".

    Doesn't have to be a crowd, can be between 2 people.

    It's an onomatopoeia that comes from the alleged "zip" and "zap" sounds in a fight.


  • Ray 16 years ago

    I think the food recall is dealing with canned food only. Might want to check that out before total panic sets in.

  • Working Gringos 16 years ago

    According to the increasingly-amazing Beatriz, a zipizapi is a crowd activity that gets out of control. So yes, a riot in front of the government palace would be termed a zipizapi if it was energetic and needed to be put down. And a fight breaking out in a crowd at Carnaval that spread and got out of control would also be a zipizapi. Great word!!

  • CasiYucateco 16 years ago

    Today at work, everyone was comparing lists of pet food, insuring their own was OK. What a panic this has brought on!

    Incidentally, maybe fitting in a story about Emergency Numbers: What is a zipizapi? I saw it in a Diario article about the protest against Bush in the Zocalo. Is that a slang word for riot?

    I think the violent attack on the government palace was the worst thing seen since the big bus relocation protests a couple years back. Was that a "zipizapi"?

  • Carlos Daniel Gallegos 16 years ago

    Is o66 like 911 in the USA? Or, is there some differences when calling 066? You didn't mention IMSS in your list of Hospitals. lol. Of course my wife, "Working Yucateca", had to get me on in order to get care at IMSS. I've been treated at T-1, Juarez, and at the Chuburna Clinic. CMA is for the rico gringo touristas. A doctor there took advantage of me and cost me alot of money for care there. Thank God I married Ariadna and was able to get free medical care under the IMSS system.

  • Working Gringos 16 years ago

    We'd avoid Eukanuba, as it is one of the brands involved in a massive pet food recall.

    See this link for a press release and the list of affected brands:

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